Kokozina believes your personal data belongs to you. This page clearly explains what information we collect, why we collect it, and how we keep it safe.
The Core Pillars of Our Privacy Framework
All your data is protected with 256-bit SSL encryption — the same technology used by banks and government institutions.
Kokozina never sells your name, phone number, email, or payment details to third parties. That is our core commitment.
Your data is stored on secure servers, with regular security audits and access controls always in place.
You can view, update, or delete your data at any time. You have full control over your information.
No promotional or marketing messages are sent without your consent. You can opt out of notifications at any time.
Kokozina's systems are regularly tested by third-party security experts to identify potential vulnerabilities.
By using Kokozina's services, you are deemed to have consented to this Privacy Policy. If you have any questions, please contact our support team.
Kokozina's Privacy Policy is our commitment to you — the foundation of transparency in our relationship. This document outlines what data is collected, how it is used, and what rights you have.
Kokozina is built on the trust of millions of members across Bangladesh. To honour that trust, we never compromise on data security.
Your data will never be sold. It will not be shared with any third party without your permission. You may request deletion of your data at any time.
Kokozina only collects data that is strictly necessary to provide our services. We never ask for information we don't need.
Full name, date of birth, national ID number (at the time of verification)
Mobile number, email address (optional)
Payment methods (bKash/Nagad number), transaction history
Approximate country and region (derived from IP address, not your exact location)
Game history, betting records, wins and losses
Device type, operating system, browser (for security purposes)
Every piece of data we collect has a specific purpose. Kokozina never stores information without a reason.
For login, security verification, and a personalized experience.
Transaction data is required to properly process deposits and withdrawals.
To detect suspicious activity and keep your account secure.
For age verification and KYC (Know Your Customer) regulatory compliance.
To understand which games or features you enjoy most and improve your experience accordingly.
To send you bonus offers and important updates with your consent.
Kokozina follows a strict data-sharing policy. Under normal circumstances, your information is never shared with any third party.
Kokozina uses multiple layers of security to keep your data safe.
Security Indicator
Enabling two-factor authentication keeps your account secure even if your password is compromised.
Suspicious activity is detected immediately and the account is temporarily blocked.
The Kokozina website uses cookies to enhance your experience. Cookies are small files stored in your browser.
Every Kokozina member has the following rights over their personal data:
Email us at support@kokozina.net or reach out via live chat. We typically respond within 72 hours.
How long data is retained depends on the type of information:
For the duration of account activity, and up to 5 years after closure
Up to 7 years as required by law
Automatically deleted after 2 years
Automatically deleted after 1 year
Kokozina's platform integrates certain third-party services — such as payment gateways and game providers. These services have their own privacy policies.
Kokozina is not responsible for third-party data collection practices, but we only work with trusted and verified providers.
Kokozina strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18.
If a member is confirmed to be under 18, their account will be closed immediately and any collected data will be deleted.
Kokozina may update this Privacy Policy when necessary. In the event of any changes:
If you do not wish to accept the updated policy, you may close your account within that period.
For any privacy-related questions or concerns, feel free to reach out to us. Our team is always ready to help.
24/7 Bengali Support
Support@kokozina.net
Frequently Asked Questions About Gaming & Transactions
Every piece of your information is protected with the highest level of security at Kokozina. Register with confidence and enjoy world-class gaming.